Experience:0 - 4 Years
Location:Hyderabad / Secunderabad
Compensation:Rupees 1,00,000 - 4,00,000
Education:
UG - Any Graduate - Any Specialization,Graduation Not Required PG - Any PG Course - Any Specialization,Post Graduation Not Required
Desired Candidate Profile
To Apply Click Here
Scope:
• Responsible for partnering with customer to obtain resolutions to complex technical issues- helps others deliver results.
• Coordinates the resolution of technical issues – waits in queue (chat) for those requiring assistance and provides help/advice in a timely manner.
• Resolves the most complex issues forwarded by technicians or peers. (e.g. executive technical escalations)
• Maintains/builds relationships with other groups that impact the technical aspect for phone support (e.g. tool content teams, product group)
• Ability to analyze and solve highly complex technical problems which may not ever have been encountered.
Knowledge & Skills:
• Ability to analyze, research, and solve highly technical, unique problems.
• Thorough knowledge of the following:
Mainstream DOS and Windows Applications
Basic PC Hardware
Microsoft Operating Systems
Peripheral Subsystems including the following:
Multimedia, Scanners, Printers
• Advanced knowledge of the following: storage subsystems, video subsystems, processor subsystems
• Excellent communication & trouble shooting skills
• Telephone customer service skills.
Job Summary:
• Responsible for taking control of and resolving complex technical and escalated customer issues. Documents and simulates complex customer issues to find solutions and fixes to customer inquiries and problems. May dispatch additional service as necessary.
Accountabilities:
• Guide customer troubleshooting efforts to identify products that are defective and direct in issuing service calls in accordance with guidelines.
• Identify and provide input on unique or recurring customer problems
• Be a champion of Dell specific tools, troubleshooting procedures. Provide DSN feedback at all appropriate times.
Company Profile
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.
Company Name:Dell International Services
Executive Name:Charles
Email Address:Charles_Rapaka@dell.com
Telephone:9849222353
Showing posts with label voice processing jobs. Show all posts
Showing posts with label voice processing jobs. Show all posts
Sunday, February 14, 2010
Sunday, February 7, 2010
Wipro Freshers Walkin Feb 8 - 12
Experience : 0 - 2 Years
Location : Pune
Education : UG - B.A - Any Specialization,B.Arch - Architecture,B.B.A -
Management,B.Com - Commerce,B.Ed - Education,B.Pharma - Pharmacy,B.Sc - Any
Specialization,B.Tech/B.E. - Any Specialization,BCA - Computers,BDS - Dentistry,BHM
- Hotel Management,BVSC - Veterinary Science,LLB - Law,MBBS - Medicine
PG - Post Graduation Not Required
Desired Candidate Profile
Eligibility Criteria:
Age: 18 to 45 years
Education : UNDERGRADUATES/ GRADUATES
MCM/MCA/PGDCA/MBA/BE/Btech NEED NOT APPLY
BE/BTECH with 1 year of irrelevent work experience can apply for Voice process
Experience : FRESHERS can also apply
PROCESS DETAILS: VOICE/ NON VOICE Process involving NIGHT SHIFTS as work hours.
Incase you fulfill the above criteria kindly walk in @ the address mentioned below
between 11AM and 6PM:
Venue
Wipro BPO (Monday to Saturday)
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera
Next to TATA CAPITAL
Documents to be carried for the interview:
2 passport size photographs in color
2 printed copies of your resume
1 photo identity proof (original + photocopy)
CANDIDATES WHO HAVE APPLIED IN THE LAST 1 MONTH NEED NOT APPLY
Job Description
Responsible for customer service turnaround within set time frames.
Minimize customer dissonance, optimize charge out and cost per transaction.
Monitor customer satisfaction levels and participate in developing improvement plans.
Maintain customer and vendor databases.
Implementation of new negotiated facilities services and programs.
Ensure accurate documentation of customer profiles.
Handle written customer correspondence on behalf of operations.
Communicate with operations staff on client issues, policy change etc.
Location : Pune
Education : UG - B.A - Any Specialization,B.Arch - Architecture,B.B.A -
Management,B.Com - Commerce,B.Ed - Education,B.Pharma - Pharmacy,B.Sc - Any
Specialization,B.Tech/B.E. - Any Specialization,BCA - Computers,BDS - Dentistry,BHM
- Hotel Management,BVSC - Veterinary Science,LLB - Law,MBBS - Medicine
PG - Post Graduation Not Required
Desired Candidate Profile
Eligibility Criteria:
Age: 18 to 45 years
Education : UNDERGRADUATES/ GRADUATES
MCM/MCA/PGDCA/MBA/BE/Btech NEED NOT APPLY
BE/BTECH with 1 year of irrelevent work experience can apply for Voice process
Experience : FRESHERS can also apply
PROCESS DETAILS: VOICE/ NON VOICE Process involving NIGHT SHIFTS as work hours.
Incase you fulfill the above criteria kindly walk in @ the address mentioned below
between 11AM and 6PM:
Venue
Wipro BPO (Monday to Saturday)
FC Annex, 1215, Shivajinagar,
Landmark: Lane opposite Fergusson College Gate 2
Lane adjacent to Hotel Savera
Next to TATA CAPITAL
Documents to be carried for the interview:
2 passport size photographs in color
2 printed copies of your resume
1 photo identity proof (original + photocopy)
CANDIDATES WHO HAVE APPLIED IN THE LAST 1 MONTH NEED NOT APPLY
Job Description
Responsible for customer service turnaround within set time frames.
Minimize customer dissonance, optimize charge out and cost per transaction.
Monitor customer satisfaction levels and participate in developing improvement plans.
Maintain customer and vendor databases.
Implementation of new negotiated facilities services and programs.
Ensure accurate documentation of customer profiles.
Handle written customer correspondence on behalf of operations.
Communicate with operations staff on client issues, policy change etc.
Friday, February 5, 2010
Infosys BPO Recruits Freshers
Infosys Technologies Limited
Infosys-BPO is the subsidiary of Infosys Technologies Ltd.
TECHNICAL SUPPORT AND VOICE PROCESS
Infosys-BPO is hiring people for Technical Support Process and Voice process.
1) Technical Help Desk process
Designation: Process Executives
Experience: 0 to 18 months (in Technical Support)
Job Location: Bangalore, Hyderabad, Chennai & Pune (Selected Candidates should be flexible to relocate to any of these places)
Job Requirements:
Good Communication Skills.
Should have Knowledge in any one of the below skill sets
1)Dot Net 2) Java J2ee 3) SQL
Should be willing to work in shifts (24/7 environment)
Qualification: Only Bsc (CS) or BCA or MCA or M.Sc (CS).
2) Voice process
Designation: Process Executive (Voice Process)
Experience: 0-18 months
Job Location: Bangalore/Pune
Job Requirements:
Excellent Communication Skills.
Minimum qualification – Post Graduation/Graduation/Diploma (10+2+3) –
Should be willing to work in shifts (24/7 environment)
Should be willing to relocate to Bangalore or Pune
Should be willing to work in a voice process.
Walk-In Date: On 6, 7 Feb 2010 | 10 AM to 5 PM
Venue:
Infosys Technologies Ltd.
Training Room – 1,2,3 and 4
Building # 12, Ground Floor
Survey No: 210, Manikonda Village
Rajendranagar Mandal
Lingampally, Rangareddy District
Hyderabad 500019
Notes:
1) Please carry print out of this copy and attach the same with your CV (with out mail copy you will not be allowed to attend the interview)
2) Documents needed
Originals + Photocopy of 10th, 12th, Graduation
1 passport size photograph.
Any valid photo id (Eg: College id, DL, Passport)
All letters related to your work
3) If you have already attended Please refer your friends and give them an opportunity to become part of Infosys-BPO
Infosys-BPO is the subsidiary of Infosys Technologies Ltd.
TECHNICAL SUPPORT AND VOICE PROCESS
Infosys-BPO is hiring people for Technical Support Process and Voice process.
1) Technical Help Desk process
Designation: Process Executives
Experience: 0 to 18 months (in Technical Support)
Job Location: Bangalore, Hyderabad, Chennai & Pune (Selected Candidates should be flexible to relocate to any of these places)
Job Requirements:
Good Communication Skills.
Should have Knowledge in any one of the below skill sets
1)Dot Net 2) Java J2ee 3) SQL
Should be willing to work in shifts (24/7 environment)
Qualification: Only Bsc (CS) or BCA or MCA or M.Sc (CS).
2) Voice process
Designation: Process Executive (Voice Process)
Experience: 0-18 months
Job Location: Bangalore/Pune
Job Requirements:
Excellent Communication Skills.
Minimum qualification – Post Graduation/Graduation/Diploma (10+2+3) –
Should be willing to work in shifts (24/7 environment)
Should be willing to relocate to Bangalore or Pune
Should be willing to work in a voice process.
Walk-In Date: On 6, 7 Feb 2010 | 10 AM to 5 PM
Venue:
Infosys Technologies Ltd.
Training Room – 1,2,3 and 4
Building # 12, Ground Floor
Survey No: 210, Manikonda Village
Rajendranagar Mandal
Lingampally, Rangareddy District
Hyderabad 500019
Notes:
1) Please carry print out of this copy and attach the same with your CV (with out mail copy you will not be allowed to attend the interview)
2) Documents needed
Originals + Photocopy of 10th, 12th, Graduation
1 passport size photograph.
Any valid photo id (Eg: College id, DL, Passport)
All letters related to your work
3) If you have already attended Please refer your friends and give them an opportunity to become part of Infosys-BPO
|
Labels:
Banglore jobs,
Bpo Jobs,
Freshers Jobs,
non-it jobs,
pune jobs,
voice processing jobs
|
0
comments
Tuesday, November 24, 2009
Reliance india Recruits Fresh Graduates
Job Description
Dear Candidate,
Reliance BPO is part of Anil Dhirubhai Ambani Group or companies, having more than 15000 employees on board operating from 3 locations ie., Mumbai Chennai and Hyderabad providing customer care services in the areas of Telecom, Financial services, Media & Entertainment and Utilities.
Position: Customer Service Executive (CSE)
Eligibility:
Any Graduates Freshers or Experienced candidates can apply.
Should have Good Communication Skills in ENGLISH,
Able to speak any one of the regional languages HINDI / TAMIL would be an added advantage.
Shift Timings & Compensation details:
a) Willing to work in Rotational shift timings
b) No night shifts for Women employees
c) Salary + Incentives + Bonus + Allowances
d) Age Limit below 30 Years
Job location : Chennai.
Interview Date: 23rd Nov’09 (Monday),24th Nov’09 (Tuesday) and 25th Nov’09 (Wednesday)
Interview Time: 9.00 am to 1.00 pm
HR Desk: 044-30385005
Venue:
Reliance BPO Private Limited
No-2,Park Road, Americorp Towers,
Padi,
Chennai - 50.
Opp. to Wheels India / Near Padi Signal.
Desired Profile
Dear Candidate,
Reliance BPO is part of Anil Dhirubhai Ambani Group or companies, having more than 15000 employees on board operating from 3 locations ie., Mumbai Chennai and Hyderabad providing customer care services in the areas of Telecom, Financial services, Media & Entertainment and Utilities.
Position: Customer Service Executive (CSE)
Eligibility:
Any Graduates Freshers or Experienced candidates can apply.
Should have Good Communication Skills in ENGLISH,
Able to speak any one of the regional languages HINDI / TAMIL would be an added advantage.
Shift Timings & Compensation details:
a) Willing to work in Rotational shift timings
b) No night shifts for Women employees
c) Salary + Incentives + Bonus + Allowances
d) Age Limit below 30 Years
Job location : Chennai.
Interview Date: 23rd Nov’09 (Monday),24th Nov’09 (Tuesday) and 25th Nov’09 (Wednesday)
Interview Time: 9.00 am to 1.00 pm
HR Desk: 044-30385005
Venue Details:
Reliance BPO Private Limited
No-2,Park Road,
Americorp Towers,
Padi,
Chennai - 50.
Opp. to Wheels India / Near Padi Signal.
Experience 0 - 2 Years
Industry Type BPO/ITES
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Location Chennai
Dear Candidate,
Reliance BPO is part of Anil Dhirubhai Ambani Group or companies, having more than 15000 employees on board operating from 3 locations ie., Mumbai Chennai and Hyderabad providing customer care services in the areas of Telecom, Financial services, Media & Entertainment and Utilities.
Position: Customer Service Executive (CSE)
Eligibility:
Any Graduates Freshers or Experienced candidates can apply.
Should have Good Communication Skills in ENGLISH,
Able to speak any one of the regional languages HINDI / TAMIL would be an added advantage.
Shift Timings & Compensation details:
a) Willing to work in Rotational shift timings
b) No night shifts for Women employees
c) Salary + Incentives + Bonus + Allowances
d) Age Limit below 30 Years
Job location : Chennai.
Interview Date: 23rd Nov’09 (Monday),24th Nov’09 (Tuesday) and 25th Nov’09 (Wednesday)
Interview Time: 9.00 am to 1.00 pm
HR Desk: 044-30385005
Venue:
Reliance BPO Private Limited
No-2,Park Road, Americorp Towers,
Padi,
Chennai - 50.
Opp. to Wheels India / Near Padi Signal.
Desired Profile
Dear Candidate,
Reliance BPO is part of Anil Dhirubhai Ambani Group or companies, having more than 15000 employees on board operating from 3 locations ie., Mumbai Chennai and Hyderabad providing customer care services in the areas of Telecom, Financial services, Media & Entertainment and Utilities.
Position: Customer Service Executive (CSE)
Eligibility:
Any Graduates Freshers or Experienced candidates can apply.
Should have Good Communication Skills in ENGLISH,
Able to speak any one of the regional languages HINDI / TAMIL would be an added advantage.
Shift Timings & Compensation details:
a) Willing to work in Rotational shift timings
b) No night shifts for Women employees
c) Salary + Incentives + Bonus + Allowances
d) Age Limit below 30 Years
Job location : Chennai.
Interview Date: 23rd Nov’09 (Monday),24th Nov’09 (Tuesday) and 25th Nov’09 (Wednesday)
Interview Time: 9.00 am to 1.00 pm
HR Desk: 044-30385005
Venue Details:
Reliance BPO Private Limited
No-2,Park Road,
Americorp Towers,
Padi,
Chennai - 50.
Opp. to Wheels India / Near Padi Signal.
Experience 0 - 2 Years
Industry Type BPO/ITES
Functional Area ITES/BPO/KPO, Customer Service, Ops.
Education UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization
Location Chennai
CSS -SLASHSUPPORT Recruits Freshers
CSS brings you a new and exciting opportunity in our company exclusively for freshers!
The CSS Edge
You’ll work with global leaders across industries to provide leading-edge technology services. We truly believe our corporate mission of 100 percent reference-able customers is a clear competitive advantage. Our passion for making a difference at work and in our communities is the basic driver for building stronger client businesses. So what are you waiting for?
Walk in for an Interview in CSS -SLASHSUPPORT -ALWARPET on 25th and 26th September
Job profile: Technical Support Executive working with our International clients.
Only freshers with excellent communication skills with a passion for technology and the flexibility to adapt to different time zones are eligible
Contact Person: Ms. Sobana Velan
About CSS-SLASHSUPPORT
For more details visit us at www.csscorp.com
Fact Sheet
Presence in North America, Europe and Asia Pacific
100% referenceable clients
5000 resources and growing
Assessed at SEI CMMI Level 4 and ISO 9001:2000 certified
12 Global Delivery centers
Global recovery center in Singapore
Award winning solutions
Fortune 1000 customers
HQ - San Jose, California
Privately held and profitable
What we offer you:
Career path
Positive Culture
Unparalleled growth
Benefits
Incentives
A transparent organization
Fun @ work
Please do refer your friends who are interested in the above opportunity.
With Warm Regards,
Ms. Sobana Velan
Contact No:9566126216
HR Executive | Talent Acquisition | CSS- Slashsupport|
|Sobana.velan@csscorp.com|
As this mail is sent in mass, Please ignore if it is irrelevant.
Sobana Velan
| Talent Acquisition| CSS Corp. | "100% Referenceable Customers"|
| sobana.velan@csscorp.com | www.csscorp.com
The CSS Edge
You’ll work with global leaders across industries to provide leading-edge technology services. We truly believe our corporate mission of 100 percent reference-able customers is a clear competitive advantage. Our passion for making a difference at work and in our communities is the basic driver for building stronger client businesses. So what are you waiting for?
Walk in for an Interview in CSS -SLASHSUPPORT -ALWARPET on 25th and 26th September
Job profile: Technical Support Executive working with our International clients.
Only freshers with excellent communication skills with a passion for technology and the flexibility to adapt to different time zones are eligible
Contact Person: Ms. Sobana Velan
About CSS-SLASHSUPPORT
For more details visit us at www.csscorp.com
Fact Sheet
Presence in North America, Europe and Asia Pacific
100% referenceable clients
5000 resources and growing
Assessed at SEI CMMI Level 4 and ISO 9001:2000 certified
12 Global Delivery centers
Global recovery center in Singapore
Award winning solutions
Fortune 1000 customers
HQ - San Jose, California
Privately held and profitable
What we offer you:
Career path
Positive Culture
Unparalleled growth
Benefits
Incentives
A transparent organization
Fun @ work
Please do refer your friends who are interested in the above opportunity.
With Warm Regards,
Ms. Sobana Velan
Contact No:9566126216
HR Executive | Talent Acquisition | CSS- Slashsupport|
|Sobana.velan@csscorp.com|
As this mail is sent in mass, Please ignore if it is irrelevant.
Sobana Velan
| Talent Acquisition| CSS Corp. | "100% Referenceable Customers"|
| sobana.velan@csscorp.com | www.csscorp.com
Udhyoga Recruits A.R Caller Fresher
Edwin from Udhyoga (Aproduct of softlogic systems). Our firm is reputed HR firm specializing in IT, ITES & Non-IT in India.
Given below are the details :
Company : Nittany
Designation : AR Caller (voice process)
Location: Chennai
Qualification: Any Graduate
1.Freshers with excellent communication skill.
2. Want to excel in life
3. Willing to work in NIGHT shifts.
4. Willing to earn more in quick period of time.
5. Willing to work in BPO voice process can apply for this position
Spec:
1. 10+2+3 yr education pattern( Graduation is must)
2. Good communication skills
3. Willingness to work in night shifts
CTC to be offered: Salary will be the best in the industry.
This is an urgent requirement so act fast else the position will get closed...
In case you are interested, please revert back to this mail and let us have your contact numbers and latest CV immediately so that the same may get short-listed.
In case if you are not looking out for a change at the moment please do send your latest CV for future updates, so that we can keep you informed about latest opportunities and Forward this mail to any of your friends who may be interested in the opportunity and ask them to contact us at the earliest.
Softlogic HR Consultants
Edwin.T.V.X.
Tel : (+91) - 44 - 42005065
E-mail : edwin@udhyoga.com
Mobile: 9841192094
Given below are the details :
Company : Nittany
Designation : AR Caller (voice process)
Location: Chennai
Qualification: Any Graduate
1.Freshers with excellent communication skill.
2. Want to excel in life
3. Willing to work in NIGHT shifts.
4. Willing to earn more in quick period of time.
5. Willing to work in BPO voice process can apply for this position
Spec:
1. 10+2+3 yr education pattern( Graduation is must)
2. Good communication skills
3. Willingness to work in night shifts
CTC to be offered: Salary will be the best in the industry.
This is an urgent requirement so act fast else the position will get closed...
In case you are interested, please revert back to this mail and let us have your contact numbers and latest CV immediately so that the same may get short-listed.
In case if you are not looking out for a change at the moment please do send your latest CV for future updates, so that we can keep you informed about latest opportunities and Forward this mail to any of your friends who may be interested in the opportunity and ask them to contact us at the earliest.
Softlogic HR Consultants
Edwin.T.V.X.
Tel : (+91) - 44 - 42005065
E-mail : edwin@udhyoga.com
Mobile: 9841192094
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