ADC India Recruits Freshers

BPO Jobs for Freshers at ADC

Experience: 0 - 2 Years

Location: Bengaluru/Bangalore

Education:
UG - Any Graduate - Any Specialization,Diploma - Any Specialization
PG - Any PG Course - Any Specialization

Industry Type: Telcom/ISP

Functional Area: 0 - 2 Years

Job Description:


• Transcription and entry of paper/fax customer purchase orders into ADC’s SAP order management system. Completely and accurately enter all relevant purchase order data elements including part numbers, shipping and billing information, and any special instructions. Orders are to be created per documented work instructions.

• Process inbound EDI order transactions from ADC’s customers’ systems into ADC’s SAP system. Manage all system alerts and ensure all data elements have properly mapped from the customer transmission to ADC’s SAP system. Correctly manage all system alerts and delivery blocks.

• Support of e-commerce systems including on-line literature requests, dispatching direct customer quote requests, completing quote requests from indirect customers and processing user registrations.

• General administrative support including fax dispatch and routing (from Faxcom servers), PO Scanning and Indexing, SAP and BI report generation as required.


Desired Candidate Profile

(1) Job involves working in 2 shifts (rotational) 1 PM – 10 PM and 7 PM to 4 AM.

(2) Candidate should have good Communicational skills (Written & Oral).

(3) Candidate with expertise in International languages like French, German, Spanish, Russian, Italian are highly preferred.

(4) Candidates with prior experience in Order Entry, Customer Care service and BPO are highly preferred


Company Profile
ADC helps the world communicate by supplying network equipment, software solutions, and integration services for broadband, multiservice networks that deliver data, video, and voice communications over telephone, cable television, Internet, broadcast, wireless, and enterprise networks. ADC’s mission is to enable communications service providers worldwide to serve their residential and business customers more efficiently. The Company achieves this with its talented and dedicated employees who are complemented with a diverse resource of suppliers

Company Overview:

In the unrelenting drive for bandwidth, communications service providers across the globe increasingly rely on ADC to eliminate the bottlenecks in the delivery of high-speed, high-quality video, data and voice services to consumers and businesses — in the home, in the office and on the go. With an industry-leading portfolio of network infrastructure solutions and services, ADC is supporting it’s customers as they continue to invest heavily in the migration to next generation networks. This transformation impacts the “last mile/kilometer”— the network area where ADC helps smooth the convergence of wireline and wireless applications and transitions infrastructure from its legacy copper and circuit origins to a fiber and packet architecture.

Since ADC was founded in 1935, it has become a world leader in providing global network infrastructure products and services that enable the profitable delivery of high-speed Internet, video, data, and voice services to residential, business and mobile subscribers worldwide. With the acquisition of the KRONE Group in 2004, ADC now offers global copper- and fiber-based connectivity solutions and cabling products used in public access and enterprise networks and provides global scale and expanded products and services to better serve customers anywhere in the world.

Financial Overview:
ADC annual sales: $1.45 billion (FY 2008) - Outside of the United States =40%.
ADC stock is traded on The NASDAQ Stock Market under the symbol ADCT.

Number of Employees:

ADC employs approximately 11,000 professionals worldwide.

Locations:

Headquartered in Minneapolis, Minnesota in the United States, the company has sales, manufacturing and development offices in more than 35 countries and sells into more than 150 countries and occupies facilities around the world including locations in Australia, Austria, Belgium, Brazil, Canada, Chile, China, Czech Republic, France, Germany, Hong Kong, Hungary, India, Indonesia, Italy, Japan, Malaysia, Mexico, New Zealand, Philippines, Russia, Singapore, South Africa, South Korea, Spain, Sweden, Thailand, the United Arab Emirates, the United Kingdom, the United States, Venezuela, and Vietnam.

ADC India Communications and InfoTech Pvt Ltd.

Located in Bangalore, India, ADC India Communications and InfoTech Pvt Ltd. is a wholly owned subsidiary of ADC Telecommunications, Inc. It started its operations in November 2001 and is a captive software product development, testing, enterprise applications, maintenance and support services centre for various ADC business and corporate units worldwide. It employs some of the best talent in the Indian software and services industry.

ADC (India) has a very open and pragmatic work culture that nicely blends company goals and employee welfare.

At the moment, ADC (India) is in the process of creating a team that is capable of conceptualizing, creating and supporting world-class products and services. ADC (India) believes that it can be amongst the best in the world and welcomes all like minded people to join them in their quest.

Joining ADC (India) will open exciting career opportunities. Explore this site to search for the positions currently available and to find out about working for a global leader which helps the world to communicate.

Know more about ADC at www.adc.com
Contact Details

Company Name: ADC (India) Communications & Infotech Pvt. Ltd.

Website: http://www.adc.com

Address: Not Mentioned

Telephone: ADC (India) Communications & Infotech Pvt. Ltd.

Keywords: Order Entry, Customer Care, Customer Service,BPO Operation

Reference ID: ADCCSOE

How to Apply

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