Experience: 0 - 3 Years
Location: Chennai
Compensation: Rupees 1,75,000 - 3,25,000
Education:
UG - Any Graduate - Any Specialization
PG - Any PG Course - Any Specialization,Post Graduation Not Required
Industry Type: BPO/ITES
Functional Area: 0 - 3 Years
Job Description:
Dear Candidates,
When you say B-P-O there are two main categories Tech support and Non-technical support...As we all know tech support is where we find the market...in terms of growth, package, learning etc. But why am I telling this now???? Are you working in an international BPO/call center (voice process) in non-technical background waiting for an oppotunity to get into technical side... But Tech support BPOs are considering you as a fresher for tech support and offering you the fresher package....Here is an opportunity to get into an semi-tech process with a package equivalent to an experienced candidate and gives you a shift in your profile as a Tech Support Executive.
ONLY 30 VACANCIES....
Job description:
1.Involves handling Inbound Calls.
2.Involves resolving customer queries.
3.Involves updating customers on latest information on a product or service.
4.Should be comfortable working in shifts.
5.Involves upselling.
6.Should know the basics of computers. NOPE.. if your thinking about C, C++, java, etc.. All we need is...you should have an idea about the basics of Hardware & Networking and Operating system...
(T&C APPLICABLE)
Desired Candidate Profile
Excellent Communication Skills
International BPO work experience.
Willing to work in night shifts
Willingness to relocate to chennai immediately
Good Upselling skills.
Holding proper documents like :
Education Certificates - 10th 12th & Degree/3 yrs diploma certificates - Govt recognised.
Work proof if experienced
Company Profile
Confidential
Contact Details
Company Name: Sutherland Global Services Inc
Website: http://www.sutherlandglobal.com
Executive Name: Nalla HR
Address: Sutherland Global Services Inc
#46 Santhome High Road
CHENNAI,Tamilnadu,India 600004
Email Address: vnalla@suth.com
Telephone: 9940-64-7010
Keywords: bpo, call center, technical support, tse, cse, cso, customer support
How to Apply
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